WSM

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FAQ

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At the moment it is not yet possible to customize your own shoes, but we intend to give this possibility in the future. Sign up for the newsletter to receive the announcement when this feature will be available.

Our shoes are handmade, taking into account all the necessary steps, from the moment of order to delivery it takes about 20 days if the shipment takes place within the EU, while for orders outside the EU it will take 25 days.

It is not possible to visit the laboratory, because it is indeed a laboratory, not a showroom.

Our sneakers are handcrafted in order to guarantee the wearer a quality, comfortable and long-lasting product. For the creation of each pair of shoes, natural and controlled materials are used, rigorously Made in Italy and which must comply with high quality standards. All shoes ordered on our site are made specifically for each customer.

All WSM shoes are made in our artisan workshop of Venice, respecting the tradition of the Venetian calegheri.

You can consult the comparison table that you find on the page Size Guide, or follow the instructions for the measurement method yourself.

For routine maintenance, simply use a damp sponge to remove dust and dirt from your shoes. Dampen the sponge with warm water and gently rub it into the surface of the shoes, being careful to thoroughly remove dirt and stains. Dry your shoes with a soft cloth or by leaving them at room temperature after cleaning.

For extraordinary maintenance, you could use a beeswax-based shoe wax. This wax is ideal for moisturizing and protecting the leather of your shoes, and for giving them a shiny, shiny look. To use it, follow these steps:

  1. Clean your shoes thoroughly with a damp sponge.
  2. Dry the shoes with a soft cloth and let them sit at room temperature.
  3. Scrape some shoe wax with a soft cotton cloth or horse bristle brush.
  4. Massage the wax into the surface of the shoes, being careful to distribute it evenly.
  5. Let the wax dry for a few minutes, then buff it with a soft cotton cloth
  6. Repeat this if necessary until the shoes have reached the desired level of shine.

By following these tips, you will be able to keep your shoes in excellent condition for many years. Happy maintenance!

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